We will offer a replacement or a refund if the product is damaged or faulty, email team@mybespokegifts.com with the details to resolve the issue promptly.
If however the item has been completed as per the instructions on the order we cannot offer you a refund or accept returns.
Whoever we are above all a people business, between us we may be able to come to an arrangement that is agreeable to both parties. Email team@mybespokegifts.com or call us on 01285 650 441
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